Privacy Policy
Last updated: December 2026
Data Controller
LoMa Medien & Dienstleistungen OG Registered Office: Austria Brussels Operations: Brussels, Belgium
Email: matthias@loma-agentur.at
What Data We Collect
When you use our website, we may collect:
Information You Provide
- Contact form submissions: Name, email address, organization, event date (if applicable), and message content when you contact us
Information Collected Automatically
- Technical data: IP address, browser type, device information, operating system, and referring URLs
- Usage data: Pages visited, time spent on pages, click patterns, and navigation paths
- Cookie data: Information stored via cookies and similar technologies (see Cookies section below)
How We Use Your Data
We use your data to:
- Respond to your inquiries and provide quotes
- Analyze website traffic and user behavior to improve our services
- Measure the effectiveness of our marketing efforts
- Ensure website security and prevent fraud
- Comply with legal obligations
Legal Basis for Processing
We process your data based on:
- Consent: For analytics cookies and marketing communications (you can withdraw consent at any time)
- Legitimate interests: Website security, fraud prevention, and service improvement
- Contractual necessity: Processing inquiries and providing services
- Legal obligations: Record keeping and compliance requirements
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us understand how you use our site and improve your experience.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function and cannot be disabled. They include:
- Cookie consent preferences
- Session management
Analytics Cookies
With your consent, we use analytics cookies to understand how visitors interact with our website:
| Cookie Provider | Cookie Name | Purpose | Duration |
|---|---|---|---|
| Google Analytics 4 | _ga | Distinguishes unique users | 2 years |
| Google Analytics 4 | ga* | Maintains session state | 2 years |
| Google Analytics | _gid | Distinguishes users | 24 hours |
| Google Analytics | _gat | Throttles request rate | 1 minute |
Marketing/Advertising Cookies
With your consent, we may use marketing cookies to measure advertising effectiveness:
| Cookie Provider | Purpose | Duration |
|---|---|---|
| Google Ads | Conversion tracking and remarketing | Varies |
Managing Your Cookie Preferences
You can manage your cookie preferences in several ways:
- Cookie Banner: When you first visit our site, you can accept or reject non-essential cookies
- Browser Settings: Most browsers allow you to block or delete cookies through their settings
- Opt-Out Tools:
- Google Analytics: https://tools.google.com/dlpage/gaoptout
- Google Ads: https://adssettings.google.com
To change your cookie preferences after your initial choice, clear your browser cookies and revisit our website, or contact us directly.
Google Tag Manager
We use Google Tag Manager to manage our tracking scripts. Google Tag Manager itself does not collect personal data but facilitates the deployment of other tags that may collect data as described above.
Data Sharing
We may share your data with:
- Google LLC: For analytics and advertising services (data may be transferred to the US under Standard Contractual Clauses)
- Netlify Inc.: For website hosting and form processing
- Service providers: Who assist us in operating our business under strict data processing agreements
We do not sell your personal data to third parties.
International Data Transfers
Some of our service providers are based outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions by the European Commission
- Other legally recognized transfer mechanisms
Data Retention
- Contact form data: Up to 3 years after our last communication, unless you request earlier deletion
- Analytics data: 26 months (Google Analytics default retention period)
- Cookie consent records: 1 year from the date of consent
Your Rights Under GDPR
As an EU resident, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Limit how we process your data
- Data portability: Receive your data in a portable format
- Object: Object to processing based on legitimate interests
- Withdraw consent: Withdraw consent for cookie-based processing at any time
To exercise these rights, contact us at matthias@loma-agentur.at.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website. The "Last updated" date at the top indicates when the policy was last revised.
Contact & Complaints
For privacy-related questions or to exercise your rights:
Email: matthias@loma-agentur.at
If you believe we have not handled your data correctly, you have the right to lodge a complaint with a supervisory authority. For Austria, this is the Austrian Data Protection Authority (Datenschutzbehörde).